Privacy Policy
We respect your privacy. This policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We collect information you voluntarily provide when you fill out a contact form, request a quote, or call us — including your name, phone number, email address, and service address. We also collect standard web server logs (IP address, browser type, pages visited) used solely for site security and performance.
How We Use Your Information
We use your information solely to respond to your inquiry, schedule your service appointment, and follow up on completed work. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Contact Forms & Quote Requests
When you submit a contact form or request a free quote, your information is sent directly to our team. We use it only to reach out about your service request. We will not add you to any email list without your explicit consent.
Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. Disabling cookies may affect some site functionality.
Third-Party Services
We may use Google Analytics to understand how visitors use our site. These services collect anonymized data under their own privacy policies. We do not share identifiable personal information with these providers. View Google’s Privacy Policy →
Data Security
We take reasonable precautions to protect your personal information from unauthorized access. Our website uses HTTPS encryption to secure data in transit. No method of Internet transmission is 100% secure, but we follow best practices to keep your data safe.
Your Rights
You may request to access, correct, or delete any personal information we hold about you at any time. Contact us using the information below and we will respond within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed.
Contact Us
If you have any questions about this Privacy Policy, reach out directly.
Rockford Duct Cleaning · Rockford, IL · rockfordductcleaning.com